Chagrin Falls Historical Society & Museum Seeks an Administrative Assistant

Description of General Duties
The Chagrin Falls Historical Society & Museum seeks a part-time Administrative Assistant to provide administrative support and customer service to maintain daily museum operations. The Administrative Assistant reports to the Executive Director. Average work week is 25-30 hours Tuesday through Saturday. Hours may vary depending on deadlines and time-sensitive tasks, including some weekends and evenings to meet the public service needs of the Society and Museum.

Essential Functions & Responsibilities
• Provide exceptional guest service and be attentive and courteous to all guests
• Perform opening and closing duties, answer the phone, and relay messages
• Welcome visitors, provide museum introduction, and assist with group tours
• Record the number of visitors to the museum
• Provide accurate information about the Museum, local history, and local attractions as requested by guests
• At all times, ensure the safety and comfort of all guests, staff, and volunteers
• Manage Gift Shop sales with cash and credit transactions, restock items, maintain presentation of gift shop

• Format and type letters, reports, and procedural documentation to assist with Museum’s development
• Enter data accurately into Museum database and develop effective reports and summaries
• Attend staff meetings and relevant committee meetings as needed
• Assist with other museum operations as needed

Programs and Events
• Maintain knowledge of, and provide input on programs, exhibits, and events at the Museum
• Coordinate Museum functions such as rentals and volunteers
• Assist in preparing for and cleaning up after programs and events

Required Qualifications
• At least one year of office experience a plus
• Bachelors or Associates degree in history, museum studies, education, or humanities preferred
• Experience with non-profit organizations a plus
• Proficiency with Microsoft Office including Publisher, Word, Excel, and PowerPoint
• Experience with database & donor software such as Past Perfect, Little Green Light
• Excellent verbal and written communication skills
• Must be physically able to lift and carry objects of and up to 30 lbs., climb stairs, stoop, bend, and perform other physical duties as appropriate
• Ability to work a flexible schedule, including some weekends and evenings

Behavioral Competencies
• Must be reliable, flexible, and punctual
• Ability to learn and adjust “on-the-go” in a small museum environment
• Ability to work independently show initiative
• Comfortable with technology and social media
• Professional and courteous
• Willingness to learn and try new things
• Enthusiasm for museums and history
• Excellent organizational, analytical, and problem-solving skills
• Astute attention to detail and accuracy
• Display integrity, discretion, and confidentiality regarding the organization, its mission, members, and donors

Salary range: $13-$15 per hour depending on experience and qualifications

Job classification: Part-time with potential for full-time

To apply: Send a letter of interest, resume, and three references to Ruth Zeager at [email protected]

The Chagrin Falls Historical Society & Museum does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity and/or expression, disability, age, religion, or veteran/military status in its employment, programs, and activities. CFHSM is an inclusive workplace, and applicants with diverse backgrounds and experiences are strongly encouraged to apply.