Update- As of 3/30/2023 we are no longer accepting applicants.

Chagrin Falls Historical Society & Museum Seeks a Museum Assistant

Description of General Duties
The Chagrin Falls Historical Society & Museum seeks a full-time Museum Assistant to provide administrative support, marketing, and customer service to maintain daily museum operations. The Museum Assistant reports to the Executive Director. Work week is 35-40 hours Tuesday through Saturday. Hours may vary depending on deadlines and time-sensitive tasks, including some weekends and evenings to meet the public service needs of the Museum. After probationary period of three months, there is the option to work from home one day a week but not during our open hours (Thursdays 2-7; Fridays 11-3; and Saturdays 11-3).

Essential Functions & Responsibilities
Operations (60%)
● Provide exceptional guest service and be attentive and courteous to all guests.
● Perform opening and closing duties, answer the phone, check answering machine, and relay messages.
● Welcome visitors, provide museum introduction, and assist with group tours.
● Record the number of visitors to the museum and volunteer hours.
● Manage Gift Shop sales with cash and credit transactions, restock items, maintain presentation of gift shop.
● Coordinate office maintenance (equipment and supplies).
● Perform general clerical and financial record keeping.
● Process mail daily and take charge of bulk mailings.
● Format and type letters, reports, and procedural documentation to assist with Museum’s development.
● Enter data accurately into Museum database and develop effective reports and summaries.
● Coordinate Museum functions such as rentals, group tours (exhibits, walking tours, and police car tours, etc.), and volunteers.
● Assist in preparing for, and cleaning up after, programs and events.
● Assist with other museum operations as needed.
● Other duties as assigned by the Executive Director.

Marketing (30%)
● Manage marketing for Gift Shop, Museum programs, and events.
● Create posters, eblasts, social media posts, and all marketing aspects for events and programs.
● Collaborate with Executive Director on new events and programs.
● Write and distribute press releases.
● Document coverage and maintain press clippings file for the Archives.
● Maintain social media pages (Facebook, Instagram).
● Distribute posters locally and online.
● Maintain website blog, calendar, and events pages.
● Other duties as assigned by the Executive Director.

Bookkeeping and Development (10%)
● Perform general development duties and recordkeeping, including but not limited to updating membership/donor database and overseeing development-related correspondence.
● Fulfill basic bookkeeping tasks, including but not limited to logging revenue and expenses.
● Coordinate major fundraising mailings.

Required Qualifications
● At least one year of office experience a plus
● Bachelors or Associates degree in history, museum studies, education, or humanities preferred.
● Experience with non-profit organizations a plus
● Proficiency/Knowledge of Microsoft Office, Canva, Mailchimp, WordPress, and social media
● Experience with database and donor software, such as Past Perfect and Little Green Light
● Excellent verbal and written communication skills
● Must know general business practices, e.g., proper format for business letters, some accounting and bookkeeping a plus.
● Must be physically able to lift and carry objects of and up to 30 lbs., climb stairs, stoop, bend, and perform other physical duties as appropriate.
● Ability to work a flexible schedule, including some weekends and evenings.

Behavioral Competencies
● Must be reliable, flexible, and punctual.
● Must be organized and accurate.
● Ability to learn and adjust “on-the-go” in a small museum environment.
● Ability to work independently and show initiative.
● Comfortable with technology and social media.
● Professional and courteous.
● Willingness to learn and try new things.
● Enthusiasm for museums and history.
● Excellent organizational, analytical, and problem-solving skills.
● Astute attention to detail and accuracy.
● Display integrity, discretion, and confidentiality regarding the organization, its mission, members, and donors.

Salary range: $35,000 per year

Job classification: Full-Time. 5 vacation days and 5 sick days. Federal holidays off (4th of July will be observed on the 5th) Health insurance benefits will be offered in 2024.

To apply: Send a letter of interest, resume, and three references to [email protected]

The Chagrin Falls Historical Society & Museum does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity and/or expression, disability, age, religion, or veteran/military status in its employment, programs, and activities. CFHSM is an inclusive workplace, and applicants with diverse backgrounds and experiences are strongly encouraged to apply.